|Recommended: YesMove-in experince — The leasing application process lacked smoothness. I encountered difficulty completing my paycheck verification online, necessitating reliance on the leasing office staff to finalize the application. Unfortunately, the staff's responsiveness was subpar, requiring numerous follow-ups to progress the application despite the imminent lease start date. In the move-in phase, I had pre-scheduled the service elevator reservation for 10 00 AM - 1 00 PM. Upon arrival at the reception, no one was available to secure the elevator until 11 30 AM. This experience was frustrating, as I aimed to prevent any damage to the property equipment while efficiently moving my furniture into the apartment within a limited timeframe. The time constraints were exacerbated by the hourly charges imposed by the movers. Ed Thiel and William from the leasing staff demonstrated high professionalism and assisted me promptly. I want to extend special thanks to Ed for arranging a second tour, allowing me to showcase the community to my parents. His willingness to go above and beyond for residents is truly appreciated.
Karan, We apologize that your experience was not up to your expectations and our standards. We will work to win back your trust in us through the remainder of your stay. -Dan Grove, Regional Manager
|Recommended: YesRecommended to a few of my friends already — Love the location and the surrounding neighborhood There are so many different activities around to enjoy. The amenities in the apartment I've used so far have been excellent I haven't yet used the pool or grill area but the gym is very nice The equipment is very adaptable to any specific type of workout
Hi Hannah, Thank you for taking the time to share your review and welcome to the community! - Dan Grove, Regional Manager
|Recommended: YesGreat — Good area, need more food places
Thanks for sharing your thoughts Ryan. The food places are coming! We have a cafe coming underneath the Verso building and a steakhouse coming in the open retail space near the front lobby entrance. There are a couple more retail spaces that we are working through negotiations now that could become exciting restaurants. The theatre that opens by Q1-2025 will have a barcode with food options as well. Thank you for your patience as we work through our growing pains. -Dan Grove, Regional Manager
|Recommended: YesHappy to live Modera Founders Row — I’ve been living here for almost 1 year and I can honestly say -without risking to be wrong- that Modera is one of the best communities I’ve lived in from the management, to the staff, to the excellent amenities, cleanliness and geographical convenience, I’d say Modera is definitely a great place to call home.
Thanks for sharing your experience Tamara. We are super proud of our onsite team and the community as a whole. Thank you for being a valuable part of the Founders Row community! -Dan Grove, Regional Manager
|Recommended: YesThank you — It has been a week since we moved to Founders Row. So far the experience has been great. We love the amenities and the super efficient leasing team. Special thanks to Ed for all his assistance in ensuring that we have a seamless move. Much appreciated
Hello! We are very happy to see that your experience at Modera Founders Row has been enjoyable thus far. Please let us know if you need any further assistance and support. Thanks! Best, Founders Row Management Team
|Recommended: YesMostly excellent with some community issues — We love our overall experience at Modera so far. Here are some first impressions. The property and grounds are beautiful and the location is excellent with so much in walking distance. Areas that could be improved are wayfinding, parking, and some community member behaviors. The hallways are confusing to navigate and all look the same, making it easy to get lost. More signs would be helpful. The car down on P2 is inconvenient and it takes a long time to get to and from the car and to get the car in and out of the garage. Some resident spaces on P0 and P1 would be very nice. We were excited about the Woof Deck but have been disappointed by feces left on the turf every time we have gone there, even with the stocked waste bag dispenser right there—we have stopped using it because of this. More notices to the community about this would be helpful. Finally, the Gathering Room is wonderful but unfortunately often has unattended children acting rambunctious and destructive, climbing on the pool table and shuffle board table, running, and otherwise rendering the space unusable by others. Children should be attended by grownups while there. More community notices with behavior guidelines would be helpful. We have had a great experience at the pool so far and are grateful for that service. The staff, specifically Willie, Jarvis, Ed, and Danny, have been awesome and provided great service.
Hello Ingrid. Thank you for sharing your initial thoughts about the community. Yes, it has been a challenge to get some residents (luckily very few) to abide by our community policies. We will continue to try and identify those that do not feel the need to be respectful of their fellow neighbors. It is great to hear that you are enjoying the pool thus far! The weather has been fantastic to enjoy it for sure. Please continue to share your feedback. Thanks! Best, Todd Zylka, Sr. Community Manager, [email protected]
|Recommended: YesMove-in review — I’ve only been here a few days but I can already tell this is a great place to call home The staff is friendly, helpful, and knowledgeable The noise I’ve noticed is street noise, which comes with being next to a Main Street in down. It’s not bothersome, but noticeable for a newbie like me Overall my first impressions are stellar and I’m thrilled to call Modera Founders Row home
Hi Jennifer! We are extremely happy to hear that you are enjoying your stay at Modera Founders Row thus far. "Stellar" and "thrilled" are words we love to hear! Thank you for sharing your thoughts. Best, Todd Zylka, Sr. Community Manager, [email protected]
|Recommended: YesNew Resident — I am a new resident that moved from Dallas, TX and the level of service, resident care and personable assistance is nothing like I’ve experienced in years From my very first interaction with a leasing agents, Ed Will to the Leasing Mgr Will, and the Asst Mgr Dave, the genuine support and service has been seamless. That same level of resident care is also present in the property care and maintenance My first visit to VA has been stellar and I would recommend Moderna Founders Row to everyone
Hi Tonya. Thank you for sharing your thoughts with us! I am very happy to hear that your experience thus far at Founders Row has been a positive one. Please let us know if you need anything to further support you living experience here at Modera Founders Row or within the surrounding community. We are here to help! Best, Todd Zylka, Sr. Community Manager, [email protected]
|Recommended: YesGreat location — We have loved our time here, we walk everywhere including school, grocery stores, farmer's market, library. Great amenities especially when guests are visiting.
Hi Claire! Thank you for leaving a review. We are very happy to see that you are enjoying your stay here at Modera Founders Row and the City of Falls Church. Lots to do and very convenient for all. Take care. Best, Todd Zylka, Sr. Community Manager, [email protected]
|Recommended: YesGreat property, could use some improvements — This is a great property for the value, however, there are some major concerns. First, pets are allowed, so there are various instances of pet feces on the floors. They are not always promptly cleaned. Secondly, parking availability is pretty low, especially since most of P1 is closed off for retail parking that is reserved for retail that doesn't yet exist. The narrow parking garages are also quite dangerous. Leaving the parking lot is also difficult because the light does not seem to be well-adjusted. Lastly, there are various elements inside the apartment that could use some work. For example, our towel heating appliance was installed upside down, and some cabinets are visibly shaky when items are placed on them. The staff however is very friendly and eager to help. Maintenance is prompt and on time, and addresses our concerns satisfactorily. Overall a good, but not quite yet great experience.
Hello Jiarong Che. Thank you for sharing your initial thoughts via this review. Yes, we continue to try to work with our residents to be courteous with their pet clean-up. It is remarkable that some individuals simply do not care but this will not curb our attempts at enforcement. Secondly, parking is readily available especially on Level P2. Retail areas will be in use starting in February with the opening of Chasin Tails, Nue and Roll Play. Very exciting! Lastly, I believe we have already addressed your maintenance concerns. If not, please do not hesitate to contact me at [email protected] and I will ensure we take care of any outstanding items. Thank you! Best, Todd Zylka, Sr. Community Manager
|Recommended: YesGreat place to live — Very good area and apartment amenities. Good staff and maintenance. Very helpful front desk and managers. Good club and gym facilities.
Hi Sharmilee! Thank you very much for sharing your thoughts with us. We truly appreciate the feedback. We are very happy to see that you are enjoying your time thus far at Modera Founders Row. Happy holidays. Best, Todd Zylka Sr. Community Manager [email protected]
|Recommended: YesGreat place to live — The leasing office at this apartment building made choosing this location even easier Between the helpful staff, the reasonable prices and the beautiful finishes the Modera Founders Row is the perfect place to be.
Hi Margaret! "Perfect" is a word we love to hear. We strive for that and learn so much along the way from feedback like yours. We are extremely happy to hear that you are enjoying your stay at Modera Founders Row and that the staff has been supportive of your needs and have met your expectations. Please do no hesitate to reach any of us at the Leasing Office if you ever need anything. Best, Todd Zylka, Sr. Community Manager
|Recommended: YesGreat place to live — Just moved in, but we love it here It’s pretty quiet, even being just off a main road. Everyone has been super nice and helpful
Hi Patricia! It is great to hear from you. Thank you for providing some initial thoughts regarding your stay thus far at Modera Founders Row. I am very pleased to hear that the staff has been supportive of your needs. Reach us if ever you need anything! Best, Todd Zylka, Sr. Community Manager
|Recommended: YesThe best place to stay — It’s stunning the beauty of the art , Mentenance, staffs quality clean quality of everything you can think of
Sara. Hi. Thank you so much for providing us with some feedback regarding your experience thus far. We really appreciate it! Best, Todd Zylka, Sr. Community Manager
|Recommended: YesLife is good here — Secure, safe, convenient, amusing
Seung - Hello. Thank you for providing your thoughts regarding your experience at Modera Founders Row thus far. We aim to please so do not hesitate to contact the Leasing Office with any questions or concerns. Best, Todd Zylka, Sr. Community Manager